Shipping Policy

Last Updated: July 10, 2026

At Dresza, we are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below to understand how we process and deliver your purchases.

Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During festive seasons, promotional sales, or new collection launches, processing times may be slightly longer.
Shipping Timeline

Estimated delivery times are:

Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Locations: 5–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges
Free Shipping on orders above ₹999.
A standard shipping fee may apply to orders below the free shipping threshold. The applicable shipping charge will be displayed during checkout.
Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS with your tracking details. You can use the tracking number to monitor the status of your shipment.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the package may be returned to us.

Additional shipping charges may apply for re-shipping returned orders.

Address Accuracy

Please ensure that your shipping address, contact number, and email address are accurate before placing your order. Dresza is not responsible for delays or delivery issues caused by incorrect or incomplete information provided by the customer.

Delayed Deliveries

While we strive to deliver every order on time, occasional delays may occur due to:

Weather conditions
Public holidays
Natural disasters
Courier service disruptions
High order volumes during sales or festive periods

We appreciate your patience and will do our best to keep you informed of any significant delays.

Lost or Damaged Packages

If your package arrives damaged or you believe it has been lost in transit, please contact our customer support team within 48 hours of the expected delivery date.

Include:

Your order number
Photos of the damaged package or product (if applicable)
A brief description of the issue

We will investigate the matter with our courier partner and work toward a suitable resolution.

International Shipping

Currently, Dresza ships within India only.

If international shipping becomes available, this policy will be updated accordingly.

Contact Us

If you have any questions about your shipment or delivery, please contact us:

Email: thedresza@gmail.com

Our customer support team is happy to assist you with any shipping-related queries.